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OVERVIEW
Welcome to ReluxaCare. Throughout the site, the terms “we,” “us,” and “our” refer to ReluxaCare. ReluxaCare operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you, the customer, with a personalized shopping experience. ReluxaCare is powered by Shopify, which enables us to provide the Services to you.
The following Terms of Service, including all policies referenced herein (the “Terms” or “Terms of Service”), describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they contain important information regarding your legal rights and cover topics such as disclaimers and limitations of liability.
By accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not access or use the Services.
ARTICLE 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any minor dependents to use the Services on devices you own or control.
To use certain Services, including browsing our store or purchasing products, we may require you to provide information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the right to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
ARTICLE 2 – OUR PRODUCTS
We strive to display our products and services as accurately as possible. However, colors and product appearance may vary depending on your device and display settings.
We do not guarantee that the appearance or quality of products purchased will meet your expectations or match the images displayed on our website.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product and to limit quantities per person, region, or jurisdiction.
ARTICLE 3 – ORDERS
When you place an order, you make an offer to purchase. ReluxaCare reserves the right to accept or refuse any order at its sole discretion.
An order is not accepted until it has been confirmed and payment has been received and processed. Please review your order carefully before submitting it. Once accepted, cancellation requests may not be accommodated.
If we modify or cancel an order, we will attempt to notify you using the contact details provided at checkout.
Purchases may only be returned or exchanged in accordance with our Refund Policy.
You represent and warrant that purchases are for personal or household use only and not for resale or export.
ARTICLE 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged will be the price in effect at the time of purchase, as confirmed in your order confirmation email.
Unless otherwise stated, prices exclude taxes, shipping fees, customs duties, and handling charges.
Prices displayed online may differ from those offered elsewhere. Promotional offers may have separate terms that take precedence over these Terms in case of conflict.
You agree to provide current, complete, and accurate billing and payment information. You authorize us to charge your payment method for all amounts due, including shipping and applicable taxes.
ARTICLE 5 – SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. Delivery times are estimates only and not guaranteed.
Once products are transferred to the carrier, title and risk of loss pass to you.
ARTICLE 6 – INTELLECTUAL PROPERTY
All content within the Services, including trademarks, logos, text, graphics, images, videos, product reviews, and design elements, is owned by ReluxaCare, its affiliates, licensors, or Shopify and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized reproduction, distribution, or modification is strictly prohibited.
All rights not expressly granted are reserved.
ARTICLE 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available,” without warranties or endorsement.
Use of optional tools is at your own risk. Future features or tools added to the Services will also be subject to these Terms.
ARTICLE 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices.
Accessing third-party websites is at your own risk. Complaints regarding third-party products must be directed to the respective third party.
ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
ReluxaCare uses Shopify to provide the Services. However, all sales are concluded directly between you and ReluxaCare.
Shopify is not responsible for sales-related matters, including injury, damage, or loss arising from purchased products. You expressly release Shopify and its affiliates from claims related to purchases from ReluxaCare.
ARTICLE 10 – PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy and may also be subject to Shopify’s Privacy Policy.
By using the Services, you acknowledge that you have read and understood the applicable Privacy Policies.
ARTICLE 11 – FEEDBACK
If you submit ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback.
You represent that you own or have rights to the Feedback and that it does not violate third-party rights.
We are not obligated to keep Feedback confidential, compensate you, or respond to it.
ARTICLE 12 – ERRORS AND OMISSIONS
Occasionally, information may contain typographical errors or inaccuracies relating to product descriptions, pricing, or availability.
We reserve the right to correct errors and cancel orders if necessary.
ARTICLE 13 – PROHIBITED USES
You may not use the Services for unlawful purposes or to violate any laws, infringe intellectual property rights, transmit malicious code, collect personal information unlawfully, or interfere with security features.
Violation may result in termination of your access.
ARTICLE 14 – TERMINATION
We may terminate your access at any time without notice.
Provisions relating to Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law survive termination.
ARTICLE 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied.
We do not guarantee uninterrupted, secure, or error-free use.
Some jurisdictions limit warranty disclaimers, so certain exclusions may not apply to you.
ARTICLE 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, ReluxaCare, its affiliates, partners, and Shopify shall not be liable for indirect, incidental, punitive, or consequential damages, including lost profits, lost revenue, or data loss arising from use of the Services or products.
ARTICLE 17 – INDEMNIFICATION
You agree to indemnify and hold harmless ReluxaCare, Shopify, and their affiliates against claims arising from your breach of these Terms or misuse of the Services.
ARTICLE 18 – SEVERABILITY
If any provision is deemed unlawful or unenforceable, the remainder of the Terms remains in effect.
ARTICLE 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any right does not constitute waiver.
These Terms constitute the entire agreement between you and ReluxaCare.
ARTICLE 20 – ASSIGNMENT
You may not assign your rights under these Terms without our written consent. We may assign our rights without restriction.
ARTICLE 21 – GOVERNING LAW
These Terms are governed by the laws applicable in the jurisdiction where ReluxaCare is registered, and disputes shall be subject to the competent courts of that jurisdiction.
ARTICLE 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
ARTICLE 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
ARTICLE 24 – CONTACT INFORMATION
Business: LYEN GROUP LTD
Email address: info@reluxacare.com
Registered office address: 71–75 Shelton Street, Covent Garden London WC2H 9JQ United Kingdom
Company number: 16860999